Consumer and Customer understanding Belgium
Profacts has been a leading market research and advisory agency since 2006, with offices in Ghent. Its mission is to provide customers across the world with concrete and workable insights and recommendations, on the basis of future-proof research. The business continually invests in innovative and scientifically based research solutions and new digital platforms to meet the needs of every customer.
Profacts has extensive experience in various sectors and this in numerous research and consultancy areas, including customer experience, brand experience, employee experience, innovation, communication, pricing, market positioning & segmentation.
The last decade, Profacts has been characterized by a rapid and solid growth and in November 2020, Profacts has concluded a new financial and strategic partnership with the investment company Vectis Private Equity. This partnership will allow the company to focus on further expansion at home and abroad, as well as on offering innovative solutions for its customers.